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Quality

Our commitment to ensuring Leicester patients receive the best possible standard of healthcare for the services we are responsible for.

We are committed to commissioning good quality health servicesWe are committed to commissioning good quality health services that, when delivered in the most appropriate place and by the most appropriate health professional, will achieve improved health outcomes for our local patients.

We are committed to improving primary care services for our local population. This includes access to GP appointments, GP services and appointments with a nurse for blood tests etc.

The findings from the public inquiry into the failings in Mid Staffordshire NHS Trust (Francis 2013) have reiterated the importance quality and of listening to the experience of patients and responding to concerns of patients and clinicians.

The recently published Nursing Strategy (6Cs) is also key in ensuring quality of care for patients by embedding the following values and behaviours in the provision of services: care, compassion, courage, challenge, communication, competence and commitment.

We make a commitment that, in developing our commissioning priorities, we will continue to engage with the city’s diverse communities to make the healthcare services we commission are appropriate and accessible to all.

 

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