Skip to main content
Toggle Mobile Menu

Helping the people of Leicester to have long and healthy lives.

Leicester City Clinical Commissioning Group


Collaborative NHS111 Online First campaign comes to town

This April, we are promoting the benefits of the NHS111 Online service, through a new a Leicester, Leicestershire, and Rutland (LLR) wide ‘NHS111 Online First’ campaign.

The month-long campaign aims to raise awareness of NHS 111, particularly the online part of the service, and highlight the benefits of using it through different advertising channels, including social media and radio messages.

NHS111 Online is the first place to go for urgent care.

The NHS 111 online service is the easiest way for you to get the treatment you need, and in the right place.

NHS 111 online can also:

  • tell you where to get help for your symptoms
  • direct you to urgent treatment centres/ walk in centres, GPs, pharmacies, emergency dental services, or other more appropriate local services
  • tell direct you to where you can get emergency supplies of your prescribed medicines, how to get a repeat prescription and provide general health information and advice.

Remember: If you or your loved one have an urgent but not-life-threatening medical need, make sure you visit NHS 111 online first rather than going straight to A&E.

But if you or your loved one have a life-threatening illness or injury, then you should always dial 999.

If you do not have access to a computer or smartphone, you can call NHS 111 where a fully trained advisor will advise on the best course of action.

If you have hearing loss, are Deaf or have difficulties communicating you can also access NHS 111 by textphone on 18001 111 and British Sign Language (BSL) users can use the NHS 111 BSL interpreter service.

Visit NHS111 Online at and Help Us, Help You