Your GP (general practitioner)
If you have an illness or injury that won't go away that isn't life threatening, You should always call your GP first, even if you think your surgery is closed.
A GP is another name for a doctor. If you have an illness or injury that won’t go away that isn’t life threatening, contact your GP practice first if possible to make an appointment with a doctor. They provide a range of services by appointment and when necessary can make home visits.
Core opening hours are Mon-Fri 8am – 6.30pm. Most GP practices now offer extended opening hours which means you can see a doctor at evenings, weekends and in the early mornings. Please contact your GP practice for details.
Contacting your GP practice out of hours
If you need to see a doctor urgently when you think you GP practice is closed, you should still call your usual GP practice number in the first instance. If the practice is closed, you will be transferred or asked to call NHS 111.
Not registered with a GP?
If you are not yet registered with a local GP practice, you should do so as soon as possible to ensure that you can receive medical treatment when you need it. Don’t wait until you are ill.
It will mean that the GP has access to your medical records and will be able to make more informed decisions about how to treat you. It will also be easier to get ongoing care such as referral to hospital or to use to other services in the practice.
How to register
1. Find a GP that you would like to register with and contact them to ask permission.
2. They will usually ask you to complete a form giving details such as:
- your name and address
- your date of birth
- you NHS number (if you know it)
- other information, such as the name and address of you previous GP
3. You will need to take the form into your chosen GP practice. Some GP surgeries will also ask to see proof of your identity.
4. You will be sent a letter confirming that you have been registered. Your medical records will then be transferred.
Finding a GP
You can find your nearest GP using the NHS “Find services” directory
Alternatively, call NHS 111
Healthwatch also offers a signposting service to give you information and help you to find out about the choices available to you. You can find out more here
Please ensure that you request repeat prescriptions from your GP in plenty of time so that you do not run out of your essential medication. The emergency department and walk-in centres should not be used for this.
This Patient Charter supports the NHS Constitution and explains what you should expect from the services we manage and what NHS staff expect from you. You can find more about it here