Mental health

If problems with your mental health aren’t going away and are affecting your daily life or causing you distress, call NHS 111 or talk to your GP. In Leicester you can also get support from a number of helplines:

Call, email or contact someone for help.

Mental health central access point (Leicestershire Partnership NHS Trust)

Call the Central Access Point (CAP) on 0116 295 3060 24 hours a day

The service links callers with call handlers and clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service. It offers an alternative to NHS 111, the emergency department and other urgent and non-urgent services for people with urgent mental health needs.

The CAP is for people of all ages across Leicester, Leicestershire and Rutland – including existing and previous service users and people who have never used mental health services before. It also support carers, stakeholders and health and social care professionals looking for information and advice.

Samaritans

Whatever you’re going through contact the Samaritans.

116 123 – Free any time, from any phone. Open 24 hours a day, 365 days a year.
jo@samaritans.org – Replies via email may take longer than a phone call.
www.samaritans.org

Turning Point

Confidential, mental health support.

0808 800 3302 – Free crisis helpline open 24 hours a day, 365 days a year
leicestershire-helpline@turning-point.co.uk – Replies via email may take longer than a phone call.
www.turning-point.co.uk
Turning Point – Wellbeing cloud

Papyrus – HopeLine UK

For children and young people who are worried about how they’re feeling and for anyone concerned about a young person.

0800 068 41 41
Text: 07786 209 697
pat@papyrus-uk.org
www.papyrus-uk.org

Night line (for university students)

A student-run, listening, support and information service

• Leicester Universities Nightline

0116 223 1230 – Open 8pm to 8am during term time)
Instant message
http://leicester.nightline.ac.uk

• Loughborough University Nightline

01509 227 650 – Open 8pm to 8am Monday, Wednesday and Friday during term time.
Instant message
listening@loughborough.nightline.ac.uk
http://loughborough.nightline.ac.uk

CALM (Campaign Against Living Miserably)

A charity dedicated to preventing male suicide.

0800 58 58 58 – open every day 5pm to 12 midnight
www.thecalmzone.net

Childline

A charity dedicated to supporting children and young people under the age of 19 in the UK with any issue they are facing

0800 1111
www.childline.org.uk
Childline – Coping with suicidal thoughts and feelings

Welcome to Let’s Talk – Wellbeing, providing help for people with anxiety, depression and other similar difficulties. Let’s Talk – Wellbeing is available in many different places in the community.

If you are aged 16 or over and having difficulties such as feeling low, anxious or stressed and would like help from some short term talking therapy, you can discuss this with your GP who may arrange a referral to the Let’s Talk – Wellbeing service.

Alternatively you can refer yourself directly by completing the self referral form fully at the back of this leaflet, or you can securely and confidentially complete the self referral information online at
www.letstalkwellbeing.co.uk where you can also find further information about the service.
Once we receive your referral, we will review the information you have provided and contact you within 2 working days. On receipt of your referral we will offer you a phone assessment to assess whether the Let’s Talk – Wellbeing service is best suited to meet your needs. From here we will discuss and agree treatment options with you.

At the first appointment with your Let’s Talk – Wellbeing therapist, we will work with you to understand what the problem is and to agree the next steps.
Together, you and your therapist will plan a programme of support and self help activities that match your individual needs and have been shown to be effective and helpful.
The options may include a stress control course, group workshops, one to one appointments, self help books, leaflets or computer packages, and telephone support.

Together you will decide how long this support is required depending on your needs. If you decide a
course would be best to get you started, you could attend this within a few weeks. Other face to face options may take a little longer to arrange.

To find out more information, download the following helpful leaflets:

Let’s Talk – Wellbeing Leicester City

Let’s Talk – Wellbeing Leicester County & Rutland

Let’s Talk – Wellbeing Notts City & County

Let’s Talk – Wellbeing – People with Long Term Conditions

Life Links provides a wellness and mental health recovery service tailored to meet your needs. https://www.rflifelinks.co.uk. 

Life Links provides a wellness and mental health recovery service tailored to meet your needs.

Our information, advice and navigation services can help you find community and digital resources that will help you to achieve your recovery outcomes, make your independence more sustainable and support you in developing your own support networks.

Our community recovery support is available to you as an individual or as part of a wider group and can be provided at a community venue local to you.

The support we offer focuses on your strengths, needs and future aspirations.

Life Links is operated by national mental health charity Richmond Fellowship in partnership with:

Leicester City Council
Leicestershire County Council
NHS Leicester City  CCG
NHS East Leicestershire & Rutland  CCG
Richmond Fellowship is a national mental health charity making recovery reality for thousands of people every year.

We provide a wide range of services including residential support, supported housing, employment services, community support and crisis support.

The impact of suicide can affect everyone in the community. Every life lost to suicide matters and represents someone’s child, partner, parent, friend or co-worker. Across Leicester, Leicestershire and Rutland everyone can make a contribution to prevent suicide.

Start a Conversation is a suicide prevention campaign that aims to build a community that is committed to the mental health and wellbeing of its residents. A non-judging environment where care and support is available to those in distress or those bereaved or affected by suicide. Through a raised awareness and open and honest conversations about suicide we believe that every person has the potential to make a difference and save a life.

The campaign is led by Leicestershire County Council working in partnership with a number of organisations, from a variety of sectors from the community, that have come together with a commitment to prevent suicide.

https://www.startaconversation.co.uk/about-us/ 

There are times when we feel stressed, low or anxious, or have trouble sleeping. But there are things we can do to look after our mental health and wellbeing. Get expert advice, practical tips and a personalised action plan with Every Mind Matters.

Every Mind Matters is part of the national ‘One You’ campaign focusing on how people can take positive preventable measure to help them look after themselves at the first signs or where to get help and support if they are living with a mental health condition.

Click here to access the website for further information and support including:

• Video guide
• Stress
• Sleep problems
• Low mood
• Anxiety
• How are you? Quiz

We want everyone with a mental health problem who visits their GP practice to get the support that best suits their needs.

For most of us, our local GP practice is the first place we’ll go when we’re unwell. It’s there to help us with our mental health as well as our physical health. In fact, around one third of all GP appointments are related to mental health.

You can find useful information and videos on how to approach the conversation about how you are feeling with your GP as well as advice and coping strategies in the workplace and much more.

https://www.mind.org.uk/news-campaigns/campaigns/you-and-your-gp/

This leaflet looks specifically at supporting the LGBT+ community.

Download the leaflet here

Created by the Leicester City Council this booklet provides self care tips in five simple steps to help you look after your mental health and wellbeing.

Download the booklet here.