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Care Navigator scheme supports patients over the age of 75

14th July 2014 | By Liz Mattock | Posted in

More than 2000 patients over the age of 75 are set to benefit from a project aimed at keeping patients out of hospital and safely in their own homes for longer.

Care Navigators are employed by Leicester City Council and funded by Leicester City Clinical Commissioning Group in a joint commitment to improve and retain good general health and wellbeing in older patients over 75.

The role of the navigator is to support those patients over 75 who are identified as at the greatest risk of a hospital admission so they maintain their independence and stay in their own homes longer when it is appropriate and safe to do so.

Dr Nitin Joshi, GP lead and board member at Leicester City CCG, said: “We know that patients over the age of 75 have more complicated health needs. The number of patients going into to hospital when they could have been cared for more appropriately elsewhere is also higher in this age group. Therefore the decision was taken that patients over 75 would receive the greatest benefit from the care navigator service.”

The service operates five days a week and referrals can be made between 8.30am to 5pm, Monday to Thursday and 8.30am to 4.30pm on Fridays. Patients are referred by their GP and will be given a designated navigator.

Dr Joshi continued: “By having a named care navigator, patients will feel assured and comfortable that they will be speaking to the same person each time. This continuity of care also means that the care navigator will be equipped with the patient’s full medical history, which will allow them to make better informed decisions about the patients’ healthcare.”

The team was previously called Health and Social Care Coordinators, who assessed all patients, aged from 18 years old who were referred by their GP. The team will now focus on supporting vulnerable and frail patients over the age of 75.

Patients aged between 18 and 74 will continue to be supported by their GP and a wide range of more appropriate services from health and social care. GPs will be able to use their network of contacts not only in the NHS but in health and social care to ensure patients feel supported and receive the care they need.

Patients who are currently receiving support from the Health and Social Care Coordinators will continue with their pre-arranged package of care.

For more information please contact your GP practice or practice manager.

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