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Detailed analysis starts on Leicester City ASSIST service and the homeless service

3rd May 2016 | By Liz Mattock | Posted in

Two unique groups of patients in Leicester City are set to benefit from a detailed analysis of their health needs to help design GP services for them from April 2017. Leicester City Clinical Commissioning Group is seeking the views of patients going through the asylum process and those in the homeless community, after an earlier engagement campaign led the CCG to reconsider its plans.

The CCG engaged with patients in these communities about GP services at the end of 2015, as the contracts with the current service providers were due to end on 30 September 2016.

Currently the Leicester City ASSIST service on Clyde Street provides GP services for patients in the asylum process, while patients in the homeless community receive GP care at Charles Berry House and the Dawn Centre. The services support patients with a range of complex health and social care needs. These could include mental health issues, addiction, housing, employing and social isolation.

Originally the CCG was proposing to merge the contracts of both practices to form one specialist practice. Following patient feedback received in 2015, the CCG have decided that they need to undertake a more detailed health needs analysis of the communities that the practice was intended to serve. This means that the CCG has extended the contracts with the current providers of care (Inclusion Healthcare) for six months to allow this work to be completed.

The health needs analysis is being conducted by public health at Leicester City Council and supported by Leicester City CCG who are conducting further engagement with both service users and stakeholders. The piece will give us a big picture of these specialist populations and will ensure that the CCG designs a service based on their particular needs.

Professor Azhar Farooqi, Chair at Leicester City Clinical Commissioning Group, said: “This review is gives us real opportunity to find out as much as we can about the local homeless and asylum populations.

“Our purpose is to make sure the patient voice is at the heart of any decisions we make in planning and buying local health services. We are now inviting service users as well as anyone who has views on the services to fill in a new survey to help us decide what would best meet patient’s needs. Patients can continue to receive their healthcare as normal from their existing practice during this process.”

Both surveys are now live and available to complete by clicking on the following links: https://www.surveymonkey.co.uk/r/AssistApril2016 https://www.surveymonkey.co.uk/r/Homeless2016

The survey will close on Sunday 22nd May 2016.

For more information and to complete the surveys online please visit Leicester City CCG web pages at http://bit.ly/1pBgq2s.

Hard copies and translations of the survey are available on request, please contact the CCG on 0116 295 1469.




For interviews or more information please contact Liz Mattock, Communications Officer on 0116 295 4159 or liz.mattock@leicestercityccg.nhs.uk

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