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Local GP practices will remain open this Bank Holiday Friday

6th May 2020 | By Melanie Shilton | Posted in

Local patients in need of medical advice this Bank Holiday will be able to contact their GP practice on Friday, on what would normally have been a non-working day. All GP practices in Leicester, Leicestershire and Rutland have chosen to remain open from 8am to 6:30pm to ensure people can get the care they need.

Patients who require general practice services should contact their practice by phone, where they will be assessed by phone or video and offered an appointment if that is clinically appropriate. Patients should not turn up at their practice without an agreed appointment time.

Seeking medical help is one of the four reasons that people can safely leave home, in line with government guidance. Patients may be offered an appointment at the surgery if this is absolutely necessary and if care cannot be offered remotely. Alternatively, if you have coronavirus symptoms and need to be seen in person you may be referred to one of our designated hubs.

In addition, many community pharmacies will also be open from 2pm-5pm and some will be open longer. People are advised to visit www.nhs.uk or their pharmacy’s own website to check exact opening times.

Pharmacists have five years of training and are qualified to assess symptoms and manage minor illnesses and ailments. They can give clinical and practical medical advice or over-the-counter medicines to help safely manage minor health issues such as: sore throats, coughs, colds, tummy troubles, teething problems and aches and pains.

Andy Williams, Chief Executive of the Leicester, Leicestershire and Rutland clinical commissioning groups said: “I am really proud of the steps our local front line services have taken in recent weeks to make sure patients get the care they need. I would like to thank all our local GP practices and their teams, as well as local pharmacies, for choosing to open on Friday, and, make themselves available for patients. If you do need advice from your practice, please do get in touch with them, either by calling or going online. It is really important not to go there in person.”

People who need urgent medical help on the early May Bank Holiday should use the NHS 111 online service. If they cannot get help online, they should call 111. Those with the following symptoms should visit A&E:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds
  • major trauma such as a road traffic accident

People should call 999 immediately if they or someone else is having a heart attack or a stroke. Every second counts with these conditions.

People are reminded that if they have symptoms of coronavirus, they should stay at home. If their symptoms worsen or they feel they cannot manage at home, NHS 111 also has an online coronavirus service that can tell people if they need medical help. Advice on what to do is available at www.111.nhs.uk/service/COVID-19/. It’s important not to visit a GP surgery, pharmacy or hospital. They should only call 111 if they are unable to get help online.


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