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Urgent care centres and healthcare hubs reopening across Leicester, Leicestershire and Rutland

25th November 2020 | By Liz Mattock | Posted in

With the busy winter period approaching, patients across Leicester, Leicestershire and Rutland (LLR) now have more options for accessing urgent medical care when they need it.

Following temporary closure during the early stages of the Covid-19 pandemic, eight urgent care centres and healthcare hubs have now reopened, which means there are now twelve centres available across LLR; four in Leicester City, seven in the County and one in Rutland.

Patients should access the service by first making an appointment by contacting their usual GP practice or NHS111.

Dr Avi Prasad, GP and clinical lead for urgent care for the Leicester, Leicestershire and Rutland Clinical Commissioning Groups (CCGs) said: “To minimise the risk of Covid transmission, please do not go to any of the urgent care centres unless you have made an appointment.

“During the pandemic, our first priority is to keep our patients and staff safe. One way we can do this is by reducing overcrowding in waiting rooms to maintain social distancing, so we are booking patients into timed appointments at the best location for their needs.

“The best way to make sure you are seen in the right place, as soon as possible and with a booked appointment is to contact NHS111 first – online or by phone.”

Urgent care centres and healthcare hubs are an integral part of the primary care service in LLR, to improve access to appointments outside of GP practice opening times, or during especially busy periods. They offer appointments during the day, in the evenings, overnight, at weekends and on bank holidays for patients needing urgent health care or advice, in situations that are not life-threatening .

Dr Prasad added “Winter is always a busy time for health services and we are providing extra capacity in primary care by reopening these urgent care centres and making it easier for patients to receive care closer to home when they most need it.

“We want people to know that the NHS is here for you and, although Covid means extra pressures, we do not want anyone to feel put off from seeking help. But please remember, that if the situation is not life threatening, you should make an appointment before attending any NHS service.”

To contact NHS 111 by telephone dial: 111 or go online at: https://111.nhs.uk/

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